Pesdoe operates as an AI Solutions Provider delivering strategy-to-production artificial intelligence services with transparent ROI and compliance-first delivery for North American organizations. This Privacy Policy explains how Pesdoe, Inc. (“Pesdoe,” “we,” “us,” or “our”) collects, uses, discloses, and protects personal information when you visit our website at https://pesdoe.com, engage with our services, or interact with our team.

This policy applies to all residents of the United States and Canada. If you are a resident of any US state with specific privacy law protections, you may have additional rights as described in the “Your Privacy Rights by State” section below.

1. INFORMATION WE COLLECT

1.1 Personal Information Categories

We collect the following categories of personal information:

Contact and Identification Data:

• Full name, email address, phone number, job title, company name
• Professional contact information, business addresses
• Login credentials and account information
• Government-issued identifiers when required for compliance verification

Technical and Usage Data:

• IP addresses, browser type, device identifiers, operating system information
• Website interaction data, pages visited, time spent on pages
• Clickstream data, search queries, form submissions
• Server logs, error reports, performance metrics

Professional and Business Data:

• Industry information, company size, technology stack details
• Project requirements, technical specifications, use case descriptions
• ROI models, budget information, implementation timelines
• Business case documentation, strategic planning information

Communication Records:

• Email correspondence, meeting transcripts, call recordings (with consent)
• Support tickets, technical documentation, project communications
• Feedback, survey responses, testimonials

Biometric Information (Where Applicable):

• Facial recognition data for secure facility access
• Voice recordings for authentication or meeting purposes
• Fingerprint data for secure system access (with explicit consent)

Sensitive Personal Information:

• Financial information for payment processing and invoicing
• Precise geolocation data when accessing our services
• Government security clearance information for federal projects
• Health information when relevant to AI use cases (HIPAA compliance)

1.2 Sources of Information Collection

Direct Collection:

Website forms, service requests, consultation bookings, account creation, service agreements, direct communications, meetings, phone calls, events, webinars, training sessions.

Automated Technologies:

Cookies, web beacons, pixels, analytics tools, marketing automation, CRM systems, security monitoring, fraud prevention.

Third-Party Sources:

Professional networking, industry databases, marketing partners, public business records.

2. HOW WE USE YOUR INFORMATION

2.1 Primary Business Purposes

Service Delivery and Operations: Provide AI strategy, development, implementation, readiness assessments, MLOps, data engineering, technical audits, client project management.

Business Communications:

Respond to inquiries, provide support, share updates, send notifications.

Legal and Compliance Requirements:

Meet regulatory obligations in healthcare, finance, energy. Maintain audit trails for HIPAA, SOX, NERC/CIP, and FedRAMP.

2.2 Marketing and Business Development

Targeted Marketing and Advertising:

Personalized emails, retargeting, account-based marketing, content recommendations.

Analytics & Performance Optimization:

Website analysis, UX optimization, campaign measurement, A/B testing.

2.3 Artificial Intelligence and Automated Processing

AI Model Training and Development:

Aggregated, de-identified data for model training, solution improvement.

Automated Decision-Making Technologies:

Lead scoring, personalization, system optimization, security monitoring.

Important Notice for California Residents:

You have rights regarding automated processing and may request human review (see Section 7).

3. INFORMATION SHARING AND DISCLOSURE

3.1 Service Providers and Partners

We share information with trusted vendors for:

Cloud hosting (AWS, Azure, Google Cloud), databases, security, CRM (HubSpot, Salesforce), marketing (Marketo, Instantly), analytics (Google Analytics), lead gen (Clay, Apollo.io).

3.2 Business Transfers

In the event of business transactions (merger, acquisition, sale), data may be transferred.

3.3 Legal Requirements

We may disclose information as required by law or to protect rights and interests.

3.4 Consent-Based Sharing

Shared with explicit consent for: case studies, research, partnerships, events.

4. CROSS-BORDER DATA TRANSFERS AND INTERNATIONAL COMPLIANCE

4.1 Data Transfer Restrictions

• DOJ final rule compliance (April 2025 onward)
• Enhanced due diligence for partners
• Standard contractual clauses, binding corporate rules as needed

4.2 Data Localization Requirements

• Data processing/storage primarily in US/Canada
• Restrictions on access from foreign jurisdictions

5. BIOMETRIC INFORMATION PROTECTION

• Written consent required before collection
• Disclosure purpose, retention period, security
• Storage: encryption, access control, audits
• Retention: maximum 3 years (unless law requires longer), secure deletion

6. DATA SECURITY AND BREACH NOTIFICATION

6.1 Technical and Organizational Safeguards

• End-to-end encryption, MFA, segmentation, security audits, vulnerability scanning

6.2 Data Breach Response

• Rapid incident assessment, notification, cooperation with authorities
• State-based notification requirements (California, New York, Texas, Illinois, and more)

7. YOUR PRIVACY RIGHTS BY STATE

7.1 Universal Consumer Rights

• Right to Know, Access, Correct, Delete, Opt-Out

7.2 Enhanced State Rights

• California: Limit sensitive data use, automate processing opt-out, dedicated links
• Virginia/Colorado/Connecticut: Right to confirm, access, correct, delete, opt-out profiling
• Illinois: Consent and destruction rights for biometrics
• Washington: Enhanced biometric and health data protections

7.3 Laws Effective in 2025

Expanded rights for residents in Delaware, Iowa, Montana, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota.

8. CHILDREN’S PRIVACY PROTECTION

• No collection from children under 13
• Parental consent for minors
• Enhanced protection under COPPA/FERPA

9. RETENTION AND DELETION

• Business records: 7-10 years or as required
• Marketing: 5 years or upon opt-out
• Technical: Logs 1 year or by policy
• Secure destruction by cryptographic erasure, DOD-approved methods

10. COOKIES AND TRACKING TECHNOLOGIES

• Essential, analytics, marketing cookies explained
• Consent banner
• Preferences managed by browser settings

11. THIRD-PARTY LINKS AND INTEGRATIONS

• Not responsible for third-party practices.
• Review third-party privacy policies.

12. CONTACT INFORMATION AND EXERCISING YOUR RIGHTS

Email: info@pesdoe.com

Phone: +44 7529602544

Mail: Pesdoe, Inc. Attn: Privacy Officer, 08 Main St, Houston, TX 77002 For complex matters, email info@pesdoe.com

Privacy portal for access, correction, and deletion. Identity verification required.

13. UPDATES TO THIS PRIVACY POLICY

Policy changes will be notified via email, website, and date updates. Continued use affirms consent.

This policy is intended to meet all US state privacy laws and leading security frameworks as of October 2025. For questions, contact info@pesdoe.com.